Stenhouse Practice


HOW DO I...
TELEPHONE ADVICE ?

The GPs and practice nurses are available outwith surgery times for telephone consultations.

The health visitor and district nurse are also available for telephone consultations and can be contacted by phoning on 554231.


HOW DO I...
MAKE AN APPOINTMENT ?

If you wish to make an appointment please PHONE 570570.

Patients aged 16 to 74 who have not had a consultation within the last three years are invited to make an appointment with the practice nurse for a general health check. Patients aged 75 or over who have not had a consultation for more than 12 months are invited to do the same.

Make An Urgent Appointment

If you feel your problem is urgent, please say so and you can be seen at short notice.

EMERGENCIES WILL OF COURSE BE ATTENDED TO AT ANY TIME.

PHONE 570570

HOW DO I...
OBTAIN A HOME VISIT ?

If the patient is too ill to travel, a house visit may be requested. If possible, please phone before 10.00am. Please be prepared to give the receptionist a few details of the illness. They are trained to deal with this in confidence. It helps us to decide which calls we should do first.

PHONE 570570.

Telephone advice is also available. Where possible please contact the surgery before 10.00am and be prepared to give the receptionist a few details so that they can establish if telephone advice is appropriate.


HOW DO I...
OBTAIN TEST RESULTS?

PHONE 570570

Most results take at least 48 hours to come back from the lab. Please phone after 4.00pm on any day to check your results. The receptionist will give you the result or advise you to make an appointment to see the doctor. While we would normally contact you if the test showed something serious, you should always contact us to receive the result.

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