The doctors are committed to offering a personal, caring service, tailored to each individual patient’s needs. Each doctor has wide general medical experience, and you will find on this website a guide to services provided by the practice.
Stenhouse Practice aims to work as a team with our practice and attached staff. Our receptionists are trained in many tasks required for the running of the practice. Confidentiality is assured.
This website details what we provide as a practice and what we look for in return from our patients.
Your Personal Health Information
To provide you with the care you need, we hold the details of your consultations, illnesses, tests, prescriptions and other treatments that have been recorded by everyone involved in your care and treatment eg GP, health visitor, or practice nurse. This information may be stored on paper or electronically on computer files by practice staff.
We sometimes disclose some of your personal health information to other organisations involved in your care. For example, when your GP refers you to a specialist at the hospital we will send relevant details about you in the referral letter and receive information about you from them. Our practice also participates in regional and national programmes such as the cervical cytology screening service and your name and address, date of birth and health number will be given to them in order to send an invitation to you.
We need to use some of your personal information for administrative purposes. In order to ensure that the practice receives the correct level of financial support we have to disclose basic details about you to the NHS Board responsible for this area and to the Common Services Agency for the Scottish Health Service. These organisations have a role in protecting public funds, and are authorised to check that payments are being properly made. We are required to co-operate with these checks and the disclosure of your data is a necessary part of our provision of healthcare services.
Sometimes, we may participate in studies that are designed to improve the way services are provided to you or to check that our performance meets required standards and benchmarks. Whenever we take part in activities such as these we will ensure that as far as possible any details that may identify you are not disclosed.
We are sometimes involved in health research and the teaching of student nurses, doctors and other health professionals. We will not use or disclose your personal health information for these purposes unless you have been informed beforehand and given your consent for us to do so.
Where you need a service jointly provided with a local authority we will seek your permission before giving them your details.
Sometimes we are required by law to pass on information eg the notification of births and deaths and certain diseases or crimes to the government as a legal requirement.
Our use of your personal health information is covered by a duty of confidentiality, and is regulated by the Data Protection Act. The Data Protection Act gives you a number of rights in relation to how your personal information is used, including a right to access the information we hold about you.
Everyone working for the NHS has a legal duty to keep information about you confidential and adheres to a Code of Practice on protecting patient confidentiality.
Anyone who receives information from us is also under a legal duty to keep it confidential.